Privacy Policy -

Privacy Policy

Crumpled Paper Productions

Last updated: 31 July 2026

Introduction

Welcome to Crumpled Paper Productions.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices you have regarding your information.

This policy applies to visitors to our website, customers of The Book Nook, members of our Book Club, and anyone who contacts us through our website.

Who We Are

Crumpled Paper Productions is an independent UK children’s publisher, creating books, educational resources and family-friendly products.

Our website also includes:

The Book Nook online shop
The Crumpled Paper Productions Book Club
Contact and enquiry forms
Information about our books, events and activities

What Information We Collect

Depending on how you use our website, we may collect:

Information you provide

This may include:

Your name
Email address
Postal address
Telephone number (if supplied)
Details of any enquiries you send us
Information you provide when joining the Book Club
Information needed to process an order

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

Your IP address
Browser type
Device information
Pages visited
Time spent on our website
Cookies used to improve your browsing experience

How We Use Your Information

We only use your information where we have a lawful reason to do so.

This includes:

Processing your orders
Delivering products
Providing digital downloads
Responding to enquiries
Managing Book Club membership
Improving our website
Meeting our legal obligations
Preventing fraud

We will never sell your personal information to anyone.

Payments

Payments made through The Book Nook are processed securely by trusted payment providers.

We do not store or have access to your full payment card details.

Digital Downloads

When purchasing digital products, we may retain information relating to your purchase so that we can:

Provide access to your download
Confirm your purchase
Assist if you experience download problems

Children’s Privacy

Our books are written for children.

However, purchases, Book Club memberships and enquiries must be made by a parent, guardian or responsible adult.

We do not knowingly collect personal information directly from children without appropriate adult involvement.

Cookies

Our website uses cookies to:

Help the website function correctly
Improve your browsing experience
Remember certain preferences
Understand how visitors use our website

You can control cookies through your web browser settings.

Sharing Your Information

We only share information where necessary, for example with:

Payment providers
Delivery companies
Website hosting providers
Service providers who help us operate our website

We never sell your personal information.

How Long We Keep Information

We only keep your personal information for as long as necessary to:

Complete your order
Meet legal requirements
Resolve disputes
Maintain business records

Your Rights

Under UK data protection law you have the right to:

Request a copy of your information
Correct inaccurate information
Request deletion where appropriate
Restrict certain processing
Object to certain processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact Us

If you have any questions about these Privacy Policy, please contact us using the details provided on our Contact page or by emailing us directly at our official Crumpled Paper Productions email address.

Changes to this Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the date of the latest revision.